Management dashboard
One screen instead of scattered WhatsApp messages. Exceptions first, detail underneath — every number comes from a submitted shift record.
Exceptions requiring attention
—Downtime by reason
—Rejection by defect code
—Plan achievement — last 7 days
—Shift records — latest day
audit on every row| Shift | Good | Reject | DT | Ach. | Rej% |
|---|
How the data flows
Shift production report
Opens from a WhatsApp link — no app to install, no password. The supervisor selects from approved lists, so there is no free text for AI to misread.
How this satisfies the brief
Fields marked * block submission until complete. Nothing reaches the database half-filled.
Machine, SKU and reason code come from approved dropdowns, so there is no free text for AI to misread.
Rejects good + reject > target, impossible downtime, and a duplicate report for the same shift.
Stores user, timestamp, shift, machine and lot. Any later correction keeps the previous value.
If the link will not open, the supervisor sends plain WhatsApp text — a human confirms it before it saves.
Breakdown / downtime event
Raised the moment a machine stops. Creates a maintenance ticket, starts a clock, and escalates on its own if it stays open.
Ticket lifecycle
Supervisor submits. The clock starts at the recorded stop time, not the submission time.
Maintenance receives the ticket on WhatsApp within two minutes.
Still open past the agreed threshold, it goes to management automatically — nobody has to remember to chase it.
Maintenance records the fix and the restart time, which closes the downtime minutes for that shift.
Rejection / quality incident
Links every defect to a machine, operation, SKU and heat number for traceability. The system notifies and holds — it never releases material by itself.
Quality boundary
Records the defect, raises a hold notification, opens a follow-up task, and alerts when corrective action runs overdue.
Release material, grant a concession, or make any quality decision without a named human approving it.
Defect links to machine, operation, SKU, heat/lot and person — a customer complaint can be traced back to its batch.
Codes accumulate into the weekly ranking, turning scattered incidents into a ranked list worth acting on.
WhatsApp alerts & daily summary
Sent through the official WhatsApp Business Cloud API on a dedicated number. No new app for anyone to learn — structured messages replacing scattered ones.